Job Title: Senior Manager, Patient Financial Services
Job Summary:
The Senior Manager of Patient Financial Services is responsible for overseeing and managing the financial aspects of patient accounts within a healthcare facility. They will lead a team of financial specialists to ensure accurate billing, timely collections, and compliance with regulatory guidelines. The Senior Manager will collaborate with other departments to improve processes and maximize revenue while providing exceptional customer service to patients.
Responsibilities and Duties:
1. Manage and supervise a team of financial specialists in the patient financial services department.
2. Develop and implement policies and procedures to ensure accurate and timely billing of patient accounts.
3. Monitor and analyze financial data to identify trends and opportunities for improvement.
4. Collaborate with other departments, such as billing and coding, to resolve billing discrepancies and ensure compliance with regulations.
5. Train and mentor staff on best practices in patient financial services and customer service.
6. Oversee the collections process and work with patients to establish payment plans when necessary.
7. Communicate regularly with patients and staff to address concerns and provide updates on account statuses.
8. Prepare financial reports and presentations for senior leadership.
9. Stay current on industry trends and regulations related to patient financial services.
Qualifications:
1. Bachelor's degree in finance, business administration, healthcare management, or related field.
2. Minimum of 5 years of experience in healthcare finance, with at least 2 years in a management role.
3. Knowledge of healthcare billing practices, regulations, and coding systems.
4. Strong leadership and communication skills.
5. Excellent analytical and problem-solving abilities.
6. Proficiency in financial software and Microsoft Office Suite.
7. Certification in healthcare finance or revenue cycle management preferred.
Skills:
#HealthcareFinance #PatientFinancialServices #RevenueCycleManagement #HealthcareBilling #HealthcareManagement #LeadershipSkills #CommunicationSkills #FinancialAnalysis #CustomerService #RegulatoryCompliance #TeamManagement #ProblemSolving #DataAnalysis #HealthcareIndustry #USJobs
Note: This job description is a general overview and may be subject to change based on the specific needs of the organization. Candidates should possess a combination of education, experience, and skills relevant to the field of patient financial services.