We are seeking a Mail Processor / Clerical Support Assistant to join our Health Plans Operations team. The ideal candidate will handle incoming and outgoing mail, manage clerical duties, and support office operations to ensure timely, accurate, and confidential document handling.
Receive, sort, and distribute incoming mail, faxes, and digital correspondence.
Prepare and process outgoing mail, ensuring accuracy and timely delivery.
Assist with scanning, filing, and maintaining member and provider records.
Support clerical and administrative tasks such as data entry, copying, and document verification.
Maintain confidentiality of all member and provider information.
Coordinate with internal departments to support claims, enrollment, and billing processes.
Follow standard operating procedures and quality control guidelines.
High School Diploma or equivalent required; Associate’s degree preferred.
1–3 years of clerical, mailroom, or office administration experience (preferably in healthcare or insurance).
Strong organizational, communication, and time management skills.
Proficient in Microsoft Office and document management systems.
Ability to handle confidential data responsibly.
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